Dear ELEX user, we deeply regret your cancellation. After successfully canceling your account, you will no longer be able to use this account to log in to games and ancillary functions under ELEX. Please operate with caution.

At the same time, in order to protect the safety of your property, when you submit a cancellation application, please meet the following conditions:

1. There is no unconsumed recharge currency under this account and its role.
2. There are no sensitive operations on this account within 30 days: changing the password, changing the bound email address, changing the bound social account.

In order to ensure the security of your account, we need to verify the relevant information of your canceled account before proceeding with the cancellation operation.
Please send the following information to the emailaccount.deletion@elex.comWe will contact you within three days after receiving the email. Confirmation will be completed within working days, please pay attention to check the email!



Warm reminder: After your cancellation information is completed, your account will enter a 15-day cooling-off observation period. During the cool-down observation period, you can send a message to revoke.deletion@elex.com to cancel the account cancellation. The account will be able to be canceled after the cooling-off period. Please note that the cancellation operation is irreversible. Once the account is successfully canceled, the account will no longer be available for use.